We believe all behaviour is communication driven by experiences and emotions. Our training programmes help you understand the drivers and motivations displayed by distressed individuals and learn positive ways to manage challenging situations.

Build staff confidence

Our positive toolkit approach gives practical de-escalation and crisis intervention strategies you can use to minimise risk and manage conflict safely and respectfully in your setting. Build individual confidence and expertise so everyone knows how to deal with challenging behaviour appropriately and consistently.

Use Team Teach training to develop your team dynamic and shared vision of how to support distressed individuals to create strong, positive relationships between staff and service users.

A toolkit of strategies

Team Teach training helps every individual in your organisation respond in a way that is reasonable, proportionate and necessary.

Our techniques promote a respectful, supportive approach. You will learn strategies that maintain positive relationships and encourage de-escalation together with a thorough needs analysis. For lower-risk settings this may include safe positive handling techniques, including personal safety, appropriate for the environment.

For higher-risk settings, our positive behaviour training teaches strategies that ensure personal safety and the reduction of risk and restraint. Participants learn a wide range of authorised physical restraint and handling techniques specifically designed to support and respond to distressed behaviour safely. This training includes relevant legal standards and expectations related to the use of force, and reporting, recording, monitoring and evaluating requirements.

We offer a range of delivery options so you can choose the method that suits your needs.

In-person training: Face-to-face sessions offered at venues across the UK, or delivered in-house at a venue provided by your organisation.

Blended learning: A combination of in-person and virtual training sessions, designed to fit around the needs of your setting.

Virtual training: Learn from the comfort of your home or workplace with our online learning options.*

As you know, our training is very flexible. We provide “public” courses throughout the year, all over the UK, and private courses for multiple organisations at a venue of their choice. Training courses are available at all levels, for you and your staff, onsite at your setting, online, in the daytime, twilight sessions, at weekends, as and when required.

*Please note that for those who complete the course fully virtually, you will receive a Level 1 – non-physical certificate

It’s easy to book onto a Team Teach positive behaviour training course. We have a wide range of dates and locations available across the UK. Individuals can be booked onto any of the courses that are running across the country. Alternatively, for larger groups, get in touch to discuss holding Team Teach training at your venue.

To book a course: Use our search tool to browse the dates and locations of our face-to-face and virtual courses. It’s simple to book online using a credit card or generate an invoice for your employer.

For in-house training: Register your interest by filling in our simple enquiry form and we’ll be in touch to discuss your training requirements. One of our experienced lead trainers will arrange a further consultation to discuss your needs in more detail and arrange dates for the delivery of the course.

Unsure which course you need? Fill in our simple enquiry form and we’ll be in touch to recommend the best course for your individual needs and setting.