Behaviour Support Training Tailored to Adult Care Settings

Behaviour Support Training Tailored to Adult Care Settings

A toolkit of holistic strategies on de-escalation and crisis intervention, both verbal and non-verbal for supporting with disruptive and distressed behaviours.

A toolkit of holistic strategies on de-escalation and crisis intervention, both verbal and non-verbal for supporting with disruptive and distressed behaviours.

Also available as a BILD Certified course under the Restraint Reduction Network standards framework.

Behaviour Support Training
(Levels 1, 2 & Advanced)

Our flagship course and where the Team Teach journey begins.

Our positive toolkit approach gives practical de-escalation and crisis intervention strategies you can use to minimise risk and manage conflict safely and respectfully in your setting. Build individual confidence and expertise so everyone knows how to support with challenging behaviour appropriately and consistently.

Use Team Teach training to develop your team dynamic and shared vision of how to support distressed individuals to create strong, positive relationships between staff and service users.

Available at multiple levels and tailored to your organisation to meet different needs.

Behavior support training from Team Teach offers benefits for everyone in your organisation. Each program is meticulously crafted to provide proven, safe strategies suitable for anyone tasked with supporting and managing challenging behaviors.

Our courses empower individuals with a foundational toolkit approach to behavior management, enabling them to de-escalate, defuse, and minimize the need for physical intervention. Led by expert trainers with extensive experience and educational background, our training is available across Australia and New Zealand.

We offer a range of training options suitable for low to high-risk settings, including:

  • State Schools
  • Special, Education Support & SDS Schools
  • Catholic Schools
  • Independent & International Schools
  • Alternative schools
  • OHSC – Out-of-School Hours Care
  • Residential Services
  • Hospital Schools

With our award-winning training program, every member of your team, from frontline staff to reception and support employees, will acquire the skills and strategies necessary to assist distressed individuals effectively.

Direct Delivery by a Team Teach Trainer:

Level 1 Training: This one-day course explores positive behaviour strategies that you can use in your setting to de-escalate situations, reduce risk, and build stronger relationships with the individuals you support. This course is available both in-person, blended, and online. If in person can include safety supports – personal safety and disengagement techniques.

Level 2 Training (9-12 hours): This 1.5/2-day course covers all our level 1 content and has additional time to include a wider range of physical restrictive practises for organisations that have a risk-assessed need for training in these techniques. The emphasis of this course remains on positive behaviour strategies and ways to reduce risk and restraint in your setting. This course is available both in-person and as a blended learning option with a mix of online and in-person training.

Advanced Modules – subject to training needs analysis, all participants must have a current Level 2 valid certificate in place.

Become a Team Teach Trainer and cascade our training to your organisation:

Foundation Trainer: This online course is delivered over two and a half days, with 3-hours of online learning to be completed before the two full days. Each session is usually a week apart. This course qualifies you to deliver Team Teach Level 1 (theory only) training for your organisation.

Foundation Trainer Plus: This course is delivered over 3 days of in-person training and includes all the Team Teach theory plus safety supports – personal safety and disengagement techniques. This course qualifies you to deliver Team Teach Level 1 training for your organisation.

Intermediate Trainer: This in-person course is delivered over five days. This course qualifies you to deliver Team Teach Level 1 and 2 training for your organisation.

Advanced Trainer: This in-person course is delivered over four days. This course qualifies you to deliver Team Teach Advanced Modules for your organisation. You must already hold an Intermediate Trainer certificate to take this course.

Book your space on an upcoming course here.

Enquire about us running a private course for you!

WA Department of Education and ACT Education Directorate Trainer Courses: Please contact us for details and dates of the scheduled private courses running on behalf of the WA Department of Education and ACT Education Directorate.

We believe all behaviour is communication driven by experiences and emotions. Our training programmes help you understand the drivers and motivations displayed by distressed individuals and learn positive ways to manage challenging situations.

Build staff confidence

Our positive toolkit approach gives practical de-escalation and crisis intervention strategies you can use to minimise risk and manage conflict safely and respectfully in your setting. Build individual confidence and expertise so everyone knows how to deal with challenging behaviour appropriately and consistently.

Use Team Teach training to develop your team dynamic and shared vision of how to support distressed individuals to create strong, positive relationships between staff and service users.

A toolkit of strategies

Team Teach training helps every individual in your organisation respond in a way that is reasonable, proportionate, and necessary.

Our techniques promote a respectful, supportive approach. You will learn strategies that maintain positive relationships and encourage de-escalation together with a thorough needs analysis. For lower-risk settings, this may include low-level physical intervention techniques, including personal safety, guiding and prompts appropriate for the environment.

For higher-risk settings, our behaviour support training teaches strategies that ensure personal safety and the reduction of risk and reduction of physical intervention. Participants learn a framework of authorised physical intervention techniques specifically designed to support and respond to distressed behaviour safely. This training includes relevant legal standards and expectations related to the use of force, and reporting, recording, monitoring, and evaluating requirements.

We offer a range of delivery options so you can choose the method that suits your needs. Our training is designed to be flexible and meet the needs of a variety of learners. We provide public courses throughout the year all year round across Australia and New Zealand, and private courses are available for organisations at a venue of your choice.

In-person training: Face-to-face sessions are offered specifically for your organisation across Australia and New Zealand, delivered in-house at a venue provided by your organisation. Trainer courses are delivered in a variety of states or can be delivered on-site as a private course for your organisation.

Blended learning: Available for Level 1 and Level 2 courses, reducing the amount of face-to-face time required. Our online modules are self-paced independent learning, that can be completed at a time that suits you.

Virtual training: Where there is not a need for physical intervention techniques you can learn from the comfort of your home or workplace with our online learning options. *

*Please note that those who complete the course fully virtually will receive a Level 1 – Non-Physical certificate*

We keep training logistics simple and easy. We have a wide range of dates and locations available across Australia and New Zealand. Individuals can be booked onto any of the courses that are running across the country. Alternatively, for larger groups, get in touch to discuss holding Team Teach training at your venue.

To book a public course: Click here to see our upcoming dates and book via the website, upon submission we will send you a finalised quote for you to confirm. Payments can be made via credit card or invoice. Alternatively, contact the team and we can advise you of the best-suited course for you.

For in-house training: Register your interest by filling in our simple enquiry form and we’ll be in touch to discuss your training requirements. One of our experienced team members will arrange a consultation to discuss your needs in more detail and arrange dates for the delivery of the course.

“All behaviour is communication” is the core belief that underpins all of our training. By understanding the driving forces behind different behaviours we can create positive behaviour cultures and improve outcomes for those in our care.

We want to create a deeper understanding around behaviour and equip people with strategies to de-escalate situations, create and repair relationships and foster environments with positive behaviour cultures.

Request A Call Back.

We offer highly tailored training solutions. If you would like to talk to us about which pathway is right for you, leave your details with us and our team will be in touch.

(optional) Tell us a bit about your requirements or situation.

We’re dedicated to improving the lives and outcomes of the people our training supports.

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Become a Team Teach Trainer

By attending one of our courses to become a Team Teach trainer, you will be able to provide a consistent approach in positive behaviour training within your organisation. With your newly gained knowledge and skills, you can deliver training specific to the unique needs of your setting, progress your ongoing professional development and grow a shared culture and understanding within your workplace.

By increasing your understanding and awareness of behaviour support strategies, you will enhance your team’s abilities to create and nurture a positive and caring ethos within your environment.

Your organisation benefits from a consistent and cost effective way to train your teams, whilst also being able to quickly respond to training needs as and when they arise.

You will be able to adapt and shape the training to meet the differing needs across your organisation, whilst being reassured that all of the training is underpinned by best practice guidance and legislative frameworks.