Team Teach Connect is now part of all our training packages, helping you to create a positive behaviour culture in your organisation.

Share Knowledge.
Create Connections.
Reduce Risk.

Training Management

Streamlining staff training is straightforward with our certification log, online resources, and centralised booking feature. Ensuring all staff stay up to date with their training requirements. This results in a more organised, efficient, and compliant approach to staff training, ultimately enhancing the performance and skills of your team.

Knowledge Hub

A valuable resource offering practical content like eBooks, downloadable materials, articles, the Talking Behaviour series, and best practice ideas. Whether exploring de-escalation techniques, conflict resolution strategies, or proactive interventions, the Knowledge Hub equips you to promote positive outcomes for all.

Support Service

Whether you need clarification on physical techniques, assistance with reporting incidents, or help with risk assessment, rest assured, one of our highly skilled behaviour specialists will promptly reach out to you to address your inquiry and provide the necessary support. Assistance is readily available whenever you require it.

The Team Teach App

Download our app to access over 19 hours of content and the latest insights in behaviour support. Next time you want to catch up on your reading, pick and choose the content that interests you, anytime, anywhere—all conveniently in the palm of your hand. It works on every platform and is downloadable from the App Store and Google Play Store.

You Said… We Listened

You told us you wanted to feel more connected to us and each other, as your Team Teach training is just the beginning of deepening your knowledge and embedding a consistent, whole-organisation approach to behaviour within your setting.

Team Teach Connect combines award-winning training and development with a comprehensive package of pre and post-training support, with the Knowledge Hub providing on-demand access to a wealth of practical and inspirational resources including in-depth articles, eBooks, videos, templates, newsletters and best practice information, all created by our experienced behaviour support team.

How much does it cost?

We’ve conducted extensive research and worked hard with our community to create an offering that supports your needs at an affordable price. Team Teach Connect is a chargeable part of all our training packages, costing just £200 (+VAT) per setting, per year, with a 25% discount offered in the first year. As this is a per setting charge, every Team Teach certified individual in your setting can access Team Teach Connect.

Top 5 Ways, You’ll Benefit From Team Teach Connect

1. Maintain the highest standards of professional practice.

Broaden your knowledge of behaviour beyond what is covered in a training course. Elevate your professional skills between reaccreditation training.

2. Have the Support of our experienced behaviour support team by your side.

Get personalised guidance for your behaviour challenges with our Support Service. With Team Teach, you’ll have our experienced behaviour support team by your side by your side.

3. Get information and guidance anytime, anywhere, at your fingertips.

24/7 access to continuous support, helping you embed a consistent, whole-organisation approach to behaviour and reducing risk in your setting.

4. Stay in the know and be confident!

Stay informed and confident with the latest updates in legislation and best practice, guaranteeing that your professional standards are always at their highest in your setting.

5. Feel Connected.

Have the support of the Connect global community of over 200,000 behaviour practitioners. Join live and online events, hear from our team and build connections with other professionals in your area.

But that’s not all, with Connect we are transforming the way we work with you.

Team Teach Connect also provides access to our new innovative training management system, making it easy for organisations to track, book and manage all their Team Teach training.

Our digital first approach reduces paper forms, improves data security, whilst also saving users time.

Course Builder and Training Management Tools.

Enabling seamless course creation and participant management, including valuable feedback and certification, all with ease and efficiency.

Course Builder

Training Co-ordinator Tool and Organisation Dashboard

Easily schedule and organise training while effortlessly accessing your team’s certificates and training records.

Organisation Dashboard

Training Resources Area

Provides trainees with immediate access to a comprehensive range of support materials tailored specifically for their courses.

Connect Resource Area

Digital Certificates

Digital certificates can be easily accessed and shared, showing completed training modules and streamlining the certification process.

Digital Certificates

The Knowledge Hub offers a wealth of practical and inspirational resources and best practice guidance.

All created by our experienced behaviour support team and facilitating hours of ongoing CPD opportunities for your organisation.

Knowledge Hub

The Team Teach Connect Knowledge Hub

As a certified Team Teach member, you gain access to our Knowledge Hub, which offers a wealth of resources, tools, and support to help you understand behaviour, de-escalate situations, reduce risk, and build supportive relationships.

Training is just the beginning of your behaviour support journey and embedding a whole organisation approach.

Knowledge Hub Blog Example

Hours of CPD content.

On-demand access in the palm of your hand, to the latest content and continuous learning opportunities. The Knowledge Hub helps individuals stay informed, enhance their skills, and connect with the wider Team Teach community. You can be confident that your team are up-to-date with the latest guidance and best practice from Team Teach.

Knowledge Hub Podcast Example

Podcasts, Videos, Blogs, and so much more.

With a variety of content available, the possibilities for continuous learning are endless. Unlock a world of resources that can help you enhance your skills and stay ahead in your area of expertise.

Take a peak at our Knowledge Hub content

Talking Behaviour, our exclusive thought leadership series of interviews and supporting CPD resources.

Interviews with prominent professionals in the field of behaviour.

Our guests’ specialisms include diverse areas such as neurodiversity, trauma-informed practice, family and play therapy, and responsive approaches to behaviour support.

Each episode includes:

  • A new guest interviewed by Jonathan Newport.
  • A downloadable resource pack suitable for staff meetings or to guide your own professional development.
  • A live webinar with a Q&A session, where we invite you to join us and delve into the latest episode.

The Team Teach Knowledge Hub is also available as an app.

Part our new Team Teach Connect platform, the Knowledge Hub provides a wealth of resources to support your on-going, post-training development. Download the app now to access over 19 hours of content and the latest thinking in behaviour support, all in the palm of your hand.

Key Features:

  • Fresh Content: Access the most up-to-date thinking and best practices in your field.
  • Multiple formats: Explore articles, podcasts, videos, and more, all on-demand and on your schedule.
  • Engagement: Join discussions, share insights, and connect with like-minded professionals.
  • Push Notifications: Stay informed about new content and upcoming events.
  • Easy Search: Find exactly what you need with our powerful search function.
  • Synchronisation: Seamlessly switch between devices and never miss a beat.

Bespoke assistance and peace of mind with the Team Teach Connect Support Service.

Dedicated support such as clarifying physical techniques, reporting incidents, or risk assessment. Help available for you whenever you need it.

How can we help?

Complete our enquiry form with as much detail as possible. Our friendly team can help with:

  • Training needs, such as clarifying skills and approaches to behaviour support.
  • Exploring particular needs around an individual you support, which may lead to consultancy support.
  • Team Teach technique support, such as clarifying physical techniques, reporting incidents, or risk assessment.


What happens to your enquiry?

After receiving your enquiry form, our team will carefully assess your needs and determine the most suitable member of our team to assist you. Rest assured, one of our highly skilled behaviour specialists will promptly reach out to you to address your enquiry and provide the necessary support.

Support Service Process

Team Teach Connect Frequently Asked Questions

It’s our new innovative platform which connects users to their training, course resources, digital certificates and training logs, a comprehensive package of post-training support, professional development content and events.

During the pandemic we undertook a large survey with our Team Teach Community, and the overwhelming feedback we received was the desire to be more connected to us, and each other. They told us they wanted to hear what’s happening centrally. To understand new initiatives, the direction of travel with our accrediting bodies and where we are with our Governmental discussions, as well as access to post-training support and on-going professional development. 

Team Teach Connect is for anyone who has a valid Team Teach certificate, but has different features and benefits depending upon your role.

All trainers and current certified individuals will have access to:

  • The Knowledge Hub offers a wealth of practical and inspirational resources and best practice guidance created by our experienced behaviour support team facilitating ongoing learning opportunities for your organisation.
  • Support Service for the times when only bespoke guidance is the answer, you can contact our team of experts for specific behaviour related support for your setting.
  • A global community of behaviour practitioners we’ll facilitate the sharing of information and best practice.
  • Training resources area gives trainees instant access to all the support materials from their courses.
  • Digital certificates are easily accessible and shareable, enhancing the credibility of users’ achievements and simplifying the certification process.
  • Events and webinars on key areas of behaviour support.
  • Newsletters and updates edited and curated by our Chief Learning Officer, Jonathan Newport, and our L&D team. They will ensure you are kept up to date on the latest behaviour guidance, policies and best practice.
  • Quickly and easily create and manage courses without the need to fill in and submit paperwork.
  • The platform ensures all safeguarding obligations are met with our automatic participant registration process which includes the health and safety declaration and consent forms.
  • Quickly record and grade participants, ensuring accurate hassle-free record keeping.
  • Automatic delivery of certificates once they’ve been graded.
  • Trainee details are complete and up to date, removing the need to chase and ensuring high levels of data integrity.
  • Easily track when trainees need re-accreditation.

Team Teach course management has been significantly improved and we expect trainers to reduce the amount of time they spend organising training by at least 20%

  • Digital registration, automatic confirmations, and easy access to training records and certificates, significantly improving the course participant experience.
  • Automatic email invitations to invite participants to register and set up their profiles, increasing data accuracy.
  • Participants will receive automatic notifications and course instructions.
  • Easy access to all course training materials.
  • Downloadable digital certificates stored securely, easily accessible at any time.
  • Certificates show granular modules and techniques the participant has trained in.

Having a nominated contact person within your organisation who organises all your training offers several advantages when using Connect.

  • Course information and training updates flow seamlessly and promptly, ensuring a smooth communication process.
  • Streamline your administrative tasks and reclaim valuable time.
    • Training logs provide a seamless and efficient way to share training records with regulatory bodies like Ofsted and CQC.
    • A centralised record of all trainee certificates provides clarity on which individuals have received training, the specific techniques they have been trained in, and the dates when they are required to undergo reaccreditation.
    • A convenient integrated booking feature allows them to effortlessly schedule individuals for courses, providing complete billing details and a comprehensive booking history.
  • Effortlessly access our dedicated support team whenever your team faces any challenges or requires assistance.
  • Act as a direct link between your team and Team Teach.
Team Teach Connect is initially available to anyone who has a valid Team Teach Certificate. They just need to set up their account and add their certificate number into their profile to unlock all the benefits of Team Teach Connect.

We are delighted to offer free access to Team Teach Connect to everyone who holds a current certificate until the 31st August 2024, or until new training is completed.

From the 16th October 2023, any training purchased, which is delivered from the 1st January 2024 onwards, will include the fee for Team Teach Connect, however the fee is only due once training is successfully completed.

For example:

If on the 30th November 2023 you booked a Level Two training package for 12 people and the course was due to run in March 2024, you would not be invoiced for your Team Teach Connect Fee until the training course was run in March and certificates had been issued.  After that, your setting will receive an invoice directly from Team Teach.

After the 31st August 2024, if you have not purchased training, you will have the option to add Team Teach Connect or move to a free limited version of the platform. This will not include access to the Knowledge Hub or the Support Service.

We’re sharing the news with all our Team Teach community, and will be in touch to invite our current customers and trained individuals to join the platform.

Depending on the training level, courses available to build are:

ICM courses – includes blended learning and span across a delivery type matrix (Face to Face, Virtual, Both)

  • Level One + reaccreditation
  • Level Two + reaccreditation
  • Advanced modules
  • Intermediate trainer + reaccreditation
  • Advanced trainer + reaccreditation
  • Train the Trainer

BILD courses – includes blended learning and span across a delivery type matrix (Face to Face, Virtual, Both)

  • BILD Act Certification to meet RRN standards – primary, secondary, non-restrictive tertiary, restrictive tertiary intermediate, restrictive tertiary advanced
  • BILD Act Certification to meet RRN standards Intermediate + reaccreditation and conversion
  • BILD Act Certification to meet RRN standards Advanced + reaccreditation and conversion

Team Teach Connect has been designed to be intuitive to use and we’ve incorporated extensive user feedback to make it as simple as possible to get up and running.

Within the platform there are resources which will take you step by step through the key processes a trainer needs to know.

Additionally, we have an extensive knowledge base and a handy AI assistant is available in the platform to answer questions. We will also be running webinars, so look out for an invitation.

We’ve conducted extensive research and worked hard with our community to create an offering that supports your needs at an affordable price.

Team Teach Connect will form a chargeable part of all our training package from the 1st January 2024, costing just £200 (+VAT) per setting, per year, with a 25% discount offered in the first year. 

As this is a per setting charge, every Team Teach certified individual in your setting can access Team Teach Connect.

We will not be retrospectively applying the charge, so no you will not have to pay the fee. If however you book more training which runs in 2024 you will be purchasing our new package which includes Team Teach Connect and the fee will be due when that course has been attended and certificates have been issued.

Questions or want to find out more?

Call +44 (0) 20 3746 0938 or email connect@dev.teamteach.com